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Frequently Asked Questions

Find answers to common questions about our website design services

Most websites are completed within 7-14 days, depending on the package and complexity. Our Starter websites typically take 5-7 days, Business websites 7-10 days, and Premium websites 10-14 days. Rush delivery options are available for an additional fee.

All packages include mobile-responsive design, contact forms, social media integration, basic SEO, and hosting setup. Higher-tier packages include additional pages, advanced SEO, Google Maps integration, galleries, and blog functionality. Check our Pricing page for detailed comparisons.

Yes! We offer three maintenance plans: Basic ($100/month) includes hosting and security updates, Standard ($200/month) adds 1 hour of monthly updates, and Premium ($300/month) includes 3 hours of updates plus monthly blog posts. All plans include hosting, SSL certificates, and daily backups.

Absolutely! We can add a client dashboard (+$500) that allows you to update products, images, and content yourself. We also provide training and documentation. Alternatively, our maintenance plans include monthly update hours if you prefer us to handle changes.

SEO (Search Engine Optimization) helps your site rank on Google. AEO (Answer Engine Optimization) optimizes for AI assistants like ChatGPT and Siri. GEO (Generative Engine Optimization) ensures your business appears in AI-generated search results. Our $500/month package covers all three for maximum online visibility.

Yes! Our e-commerce package (+$799 ) includes a full online store with 30 products, payment integration (Stripe/PayPal), shopping cart, checkout system, and inventory management. Additional products are $100 per 15 items. We can also integrate with existing platforms like Shopify.

We accept all major credit cards, PayPal, bank transfers, and e-transfers for Canadian clients. Payment terms vary by package: 50% deposit to start, 50% upon completion. Monthly maintenance plans are billed automatically on the 1st of each month.

Yes, all our websites are fully responsive and optimized for mobile devices, tablets, and desktops. Mobile-first design is standard across all packages, ensuring your site looks perfect on any screen size. We test on multiple devices before launch.

Yes! Domain registration and management is available for $25/month. All maintenance plans include hosting, SSL certificates, daily backups, and 99.9% uptime guarantee. You can also use your existing domain and hosting if preferred.

All packages include 30-90 days of post-launch support (varies by package). After that, you can purchase our maintenance plans or pay hourly rates for updates. Minor tweaks are often included free within the support period. We're always here to help your business grow.

Yes! We can help write website copy and source professional stock images. If you have specific content or photos, we'll integrate them. Our Premium package includes professional copywriting. Product photography services are available separately for e-commerce clients.

Yes! We serve clients worldwide. Our website design services are available to businesses anywhere in the world. We work remotely and communicate via email, video calls, and project management tools. Time zone differences are easily managed, and we accept various international payment methods. Contact us to discuss your project regardless of your location.

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